Shipping Policy

Last Updated: August 10, 2026

Thank you for shopping with us. This Shipping Policy explains how we process and deliver orders placed through our website.

Order Processing

All orders are carefully reviewed and prepared for shipment after payment has been successfully confirmed.

• Processing Time: 1–3 business days
• Orders are generally processed Monday through Friday, excluding weekends and U.S. holidays.
• Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Time

After your order has been processed, it is handed over to the shipping carrier for delivery.

• Shipping Time: 5–7 business days
• Estimated Total Delivery Time: 6–10 business days

Please note that delivery times are estimates and may vary depending on the destination, carrier operations, weather, holidays, or other circumstances outside our control.

Shipping Coverage

We currently ship orders to addresses within the United States.

If your location is not available at checkout, please contact our customer support team before placing your order.

Shipping Carriers

Depending on the destination and order details, orders may be shipped through reliable carriers such as:

• USPS
• UPS
• FedEx

The carrier used for your order may vary.

Shipping Charges

Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

If free shipping is offered on your order, the applicable shipping option and cost will be displayed at checkout.

We do not add unexpected shipping charges after an order has been placed.

Order Tracking

Once your order has shipped, we will send tracking information to the email address provided during checkout, when tracking is available.

You can use the tracking information provided by the carrier to monitor the progress of your shipment.

Please allow some time for the tracking information to become active after the package has been handed to the carrier.

Delayed or Lost Packages

If your order is delayed, please first check the tracking information provided by the shipping carrier.

If the tracking information indicates that your package has been delivered but you have not received it, please contact the carrier and check with household members or others at the delivery address.

If you still need assistance, contact us and we will do our best to help investigate the shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will make reasonable efforts to update the address before the order is shipped, but we cannot guarantee that changes can be made after an order has entered processing or shipment.

Delivery Issues

If your order arrives damaged, contains the wrong item, or has another delivery-related issue, please contact us promptly after receiving your order.

For damaged or incorrect items, please provide your order information and, when appropriate, photographs of the item and packaging so we can review the issue and determine the appropriate resolution.

Contact Us

If you have any questions about shipping, order processing, tracking, or delivery, please contact our customer support team.

Email: support@mloshoes.com

Business Address:
Claytano Corporation
440 Monticello Avenue, Ste 1802 PMB 597586
Norfolk, VA 23510-2670
United States